Services

Property Management Services covered

  • Ensure compliance with regulatory requirements-Annual Audit of parcel accounts
  • Professional consultancy services
  • Manage and maintain all documents and records
  • Facilitation and chairing of meetings-AGM/EGM meetings -expend to 3rd page
  • Coordination with professional consultants and the authorities-COB/KPKT/PDRM/JKKP/SMT- expand to 3rd page
  • Inspection of ELEVATORS & ESCALATORS
  • Budgeting Study and management of maintenance and sinking funds
  • Billing and Collections
  • Financial Reporting-Accounting Works- expend to 3rd page on Account

Property Maintenance 

  • Air-conditioning system 
  • Mechanical ventilation system 
  • Electrical system
  • Sanitary and plumbing service 
  • Fire protection systems 
  • Corrective & Preventive inspections & works

Managing Agent SCOPE OF WORKS

A Managing Agent is a contractor (a.k.a. service provider) engaged by the Joint Management Committee members to manage the CONDO/APARTMENTS, normally on a year-by-year contractual basis. As most of the Committee members are volunteers, the actual day-to-day management of the condo is delegated to the Managing Agent, except the powers to make major decisions.

 

For a property to be well managed, the Management Committee members need to be competent, knowledgeable and be able to provide strategic directions. It is also important to appoint a competent Managing Agent and make them a partner in the wellbeing of their property.

 

MA typical scope of works perform on behalf the JMB/MC: –

  • Supervision of the contractors and ensure the jobs are properly done.
  • Implement the House-rules of the condo.
  • Residents’ complaints, requests, queries, and feedbacks.
  • Provide first line advice to Joint Management Committee members on issues pertaining to strata management & governance.
  • Ensure the proper accounting of the receipts maintenance and sinking funds and payments to contractors.
  • Liaise with the authorities, renew licences, taking out insurance and ensure the laws are compiled with timely
  • Organise and minute monthly or quarterly JMC meetings and.
  • Organise and minute Annual General Meetings (AGM) or Extra Ordinary General Meetings (EGM).
  • Implementation & Enforcement of House-rule
  • Corrective & preventive maintenance works Electrical – substation, electrical switchgear, wiring, 3-phase and single-phase electrical systems, electrical equipment.
  • Mechanical engineering & works – plumbing, pumps, air-conditioning, water piping etc
  • Civil engineering works – repainting, structure  integrity, drainage, water proofing & roofing.
  • Architectural – floorings & facade etc
  • Cleaning – general cleanliness, and rubbish disposal
  • Fire protection – fire alarm, sprinkler system, fire extinguisher, fire & emergency evacuation process.
  • Landscaping – maintenance and fertilising the plants.
  • Swimming pool – general cleanliness, & maintenance
  • Monitor Service providers performance
  • Pest Control

Red Cliffs is competent & can handle all these facets and provide correct advice all the time to newbies JMBs/MCs

Not all PMCs are well versed & knowledgeable with all these aspects

Accounting

Accounting is one of the most important functions & responsibilities that Committee delegate to the Managing Agents.

 

Some larger condos may be dealing with hundreds of thousands of dollars every month in addition to a huge stash of Sinking Fund which may be in millions. Thus, any mistake in accounting could result in mis accounting of huge amounts of money.

Liaison with Government Bodies

 

A Managing Agent must answer to the Commissioner of Building (COB) or KPKT Authority’s queries on disputes or compliance issues

MA to assist JMB/MC to commence litigation actions against all defaulters to recover sum owing to body corporate

Organise JMC Monthly or quarterly Meetings

 

One of the many tasks Managing Agents undertake is to organise, attend and minute the JMC Meetings. The purpose of the Minutes of Meeting is to record down the proceedings and decisions made so that it can be seen by all the owners and as a record in case a situation arises when the record of the proceedings is needed to be referred to.

 

 

 

Organise AGMs and EGMs

 

Managing Agents to assist JMB/MC to organise the once-a-year Annual General Meetings (AGM) when it is due, the Extra Ordinary General Meeting (EGM) as and when requested.